A tracking number is assigned to each new Service Request. Using this tracking number, the submitter can check back on the website at any time to view the current status of the request.

NOTE: Requests entered after hours will be received by City staff by 8:30 a.m. the next business day.

It is not necessary to register to submit a Service Request. However, if you do register, you will then be able to track all the Service Requests submitted under your registration ID.

Submitting an email address with your Service Request will result in confirmation that the request has been received and will allow you to receive status updates for your request.

Here are some of the action line requests available:

REQUESTS FOR INFORMATION

• ASK A QUESTION
• BUILDING-PERMITS
• BUILDING-SIGNS & TEMPORARY BANNERS
• BUSINESS LICENSE INQUIRY
• MARICOPAXPRESS QUESTIONS
• NEW RESIDENT PACKET
• PASSPORT QUESTIONS
• PROPERTY TAX QUESTIONS
• PUBLIC RECORDS REQUEST
• REQUEST TO ADD CALENDAR ITEM
• SALES & USE TAX QUESTIONS
• SUGGEST A NEWS ITEM
• VENDOR REGISTRATION

CITIZEN COMMENTS

• GENERAL SUGGESTION
• PACANA PARK SURVEY
• RECREATION PROGRAMS SURVEY
• YOUTH SPORTS PROGRAMS SURVEY

REPAIRS AND REQUESTS FOR SERVICE

• CODE ENFORCEMENT REQUEST
• CURB AND GUTTER
• DEAD ANIMAL REMOVAL
• LINE OF SIGHT OBSTRUCTION
• POTHOLE
• PUBLIC WORKS SERVICE REQUEST
• SEWER-GENERAL
• SIDEWALK REPAIR
• STORM DRAINAGE/EROSION
• STREET-IMPROVEMENTS
• STREET-SWEEPING
• TRAFFIC SIGNS
• UTILITY-CUTS
• UTILITY-LANDSCAPE
• UTILITY-PATCHING

NUISANCE/CODE VIOLATIONS

• BRUSH
• SIGN VIOLATIONS

BUILDING CODE VIOLATIONS

• BUILDING-CODE VIOLATIONS

PUBLIC SAFETY

• CRIME STOPPERS
• FIRE DEPARTMENT COMMUNITY OUTREACH
• FIRE DEPARTMENT RECORDS REQUEST
• FIRE DEPARTMENT SCHOOL OR DAYCARE VISIT
• FIRE STATION TOUR REQUEST
• GRAFFITI REPORTING FORM
• POLICE RECORDS REQUEST
• PUBLIC SAFETY - ASK A QUESTION
• PUBLIC SAFETY GENERAL COMMENT FORM