MPD Alarm Policy

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Maricopa City Code requires that all business and residential alarm users obtain an Alarm Permit, and register that permit with the Alarm Administrator.

Policy updates were made back in October, and are going into effect on March 11, 2019.  Please read this information as it applies to all buildings in Maricopa with installed alarms.

New User Registrations

Effective October 4, 2018, it is the responsibility of the Alarm User to register and annually renew their alarm system permit with the Alarm Administrator as required in Article 10-4 Alarm Systems.

  1. Registration must be completed by the Alarm User within 10 days from the date of installation of the alarm system.
  2. Registration will be completed online using the City of Maricopa's SMARTgov online portal. If no computer or internet access is available, the Alarm User should visit either City Hall or the Police Department for assistance to register their alarm permit.
  3. If an Alarm User has multiple alarm systems, a permit is required for each alarm system even if the alarm systems are located at the same address.
  4. A fee of $20.00 per alarm permit is required upon registration and annual renewal.
  5. Any change of address or ownership of the alarm system will require a new permit to be registered and will be subject to the $20.00 registration fee. Alarm permits are not transferable.
  6. Permits expire 1 year from issuance. The Alarm Administrator will notify the Alarm User of the need to renew the alarm permit 30 calendar days prior to the expiration date.

False Alarm Fees and Penalties

An Alarm User to which law enforcement are requested to respond to a false alarm, shall be charged a false alarm fee. No fee shall be charged for the first false alarm, if the Alarm User completes an online Alarm User Awareness Class and submits the Alarm User Awareness Class acknowledgement within thirty (30) days of the date of the false alarm notification letter.

Table of False Alarm Fees & Penalties
Number of Alarms Penalty
 1  $50 - No fine if online Alarm User Awareness Class completed
 2  $50
 3  $100
4-7 $200
8+ Suspension

 

False alarms resulting from the following shall not be counted against the Alarm User and no response fee shall be charged:

  1. When it is reasonable to assume the alarm was due to violent conditions of nature including an electrical storm which have been verified by the National Weather Service;
  2. Cable, line or power failure which has been specifically verified by the appropriate utility company serving the alarm location;
  3. For alarm resulting from valid situations requiring a response by law enforcement as verified by a report filed by such personnel;
  4. For alarms received from governmental building alarm systems.

If an alarm is received by the City of Maricopa Police Communications Center from an alarm system which has not been registered or renewed as required in Article 10-4 Alarm Systems, a civil penalty of $100.00 shall be assessed against the Alarm User for having failed to register or renew the alarm system within the City of Maricopa. Such penalty shall be in addition to the false alarm charges assessed to the Alarm User.

Appeals

Should a disagreement arise over whether any particular false alarm fee or civil penalty should be assessed, the Alarm User may appeal by submitting a letter of appeal within 10 calendar days of the date of invoice. Failure to submit an appeal within ten (10) days of the notification date shall constitute a waiver of the right to contest the assessment of fees or civil penalties.

Appeals must be mailed or emailed to:

City of Maricopa Police Department
Attn: Alarm Administrator
39675 W. Civic Center Plaza South
Maricopa, AZ 85139

alarm@maricopa-az.gov

A full copy of the appeal requirements is available ONLINE HERE.

Suspension of Response

All false alarm fees or civil penalties are due and payable within 30 days from the date of invoice. If an invoice remains unpaid, a $5 late fee will be assessed for every 30 days the account remains delinquent. The failure of an Alarm User to make payment of any assessed civil penalty(ies) within ninety (90) days from the date of the invoice may result in discontinuance of law enforcement response.

Law Enforcement response may be reinstated for a delinquent account, if the Alarm User:

  1. Pays, or otherwise resolves to the satisfaction of the Alarm Administrator, all fees and/or penalties.

Response to an alarm system may be suspended if the location has more than eight (8) false alarms per registration year and/or fails to pay fees or penalties as set forth in this Chapter. Response may be reinstated if the Alarm User submits to the Alarm Administrator:

  1. A $20.00 reinstatement fee.
  2. Sufficient articulation in writing, addressing proactive measures to be implemented, preventing false alarms in the future.
  3. Certification from an alarm company, properly licensed, stating that the alarm system has been inspected and/or repaired (if necessary), only with cases where repetitive, obvious malfunctioning of the alarm system occurred.

Alarm User Awareness Class

The City of Maricopa offers a free online false alarm school for Alarm Users who have had false alarms. The Alarm User Awareness Class is available ONLINE HERE.

  1. The class and the Alarm User Awareness Class acknowledgement form both need to be completed within thirty (30) calendar days of the original notification date.
  2. The class can only be taken for one false alarm in a twelve month period.
  3. If the Alarm User does not complete the on-line alarm training and submit the acknowledgement within the proper time frame, a civil penalty of $50.00 will be assessed to the Alarm User's account.