TEXT TO 911 – Now Available in Maricopa!

Published on February 01, 2021

Red emergency poster with large

The ability to send a text message to reach 911 emergency is now available in the City of Maricopa and all of Pinal County.  While texting is available, voice calls to 911 are much more expedient and provide much more information to 911 call centers. 

How to text 911

  • Enter the numbers ‘911’ in the ‘To’ field on your mobile device.
  • ALWAYS provide your location and the nature of your emergency in your original text message.
  • ‘Send’ your message.
  • Be prepared to answer questions and follow any instructions provided to you by the 911 operator.
  • Reply as quickly as possible.
  • Always remember to use simple words.No abbreviations!

Important facts to know

  • Voice calls are ALWAYS the best option for contacting 911.
  • Texting is not available from deactivated cell phones, but you can still call 911 from them.
  • A Text-to-911 may take longer to be received, may be delivered out of order, or not received at all.
  • Text-to-911 is not available if your cellular device is in ‘roaming’ status.
  • You will receive a ‘bounce back’ message when texting is not available.
  • Photos and videos cannot be sent to 911.
  • Do not text and drive!

 

Tagged as:
Back to top